Help us create the West Kelowna Accessibility Plan!

Thank you to everyone who shared their thoughts throughout the engagement period! Stay tuned for the "What We Heard" report later this year.

Share your thoughts to help inform West Kelowna's first Accessibility Plan! Our community is encouraged to participate in the Accessibility Plan survey from April 9 – 30, 2024.

About

The City of West Kelowna’s Accessibility and Inclusion Committee (AIC) was formed to bring community members and organizations together to work collaboratively with municipal staff to discuss, develop, improve, promote, and sustain community accessibility and inclusion. This includes reducing and removing barriers associated with accessibility, focusing on experiences of people with different abilities, and fostering an all-encompassing community.

What’s happening

The first priority of the AIC is to create an Accessibility Plan designed to expand and improve accessibility options within our City.

In collaboration with committee and community input, our Accessibility Plan will help residents and visitors with varied abilities to use and enjoy our sidewalks, pathways, parks, trails, facilities, beaches and other attractions and amenities.

Get involved today!

• Complete the online survey
• Ask a question
• Pick up an engagement kit, including a paper copy of the survey:

  • Paper copies of the survey are available to pick up during business hours at:

  • West Kelowna City Hall – 2760 Cameron Rd, West Kelowna, BC

  • Westside Seniors Activity Centre – 3661 Old Okanagan Hwy, West Kelowna, BC

  • Johnson Bentley Memorial Aquatic Centre – 3737 Old Okanagan Hwy, West Kelowna, BC

  • If you need help completing the survey or require an alternative format, please contact Melissa Hunt-Anderson, Community and Social Development Coordinator at melissa.huntanderson@westkelownacity.ca or at 778-797-2257.

  • To support the City’s commitment to ongoing accessibility improvements, the survey is available 24/7.

Your input is important

Residents and caregivers who experience accessibility barriers are encouraged to participate in the Accessibility Plan survey from April 9 – 30, 2024.

The survey seeks your input on these nine accessible areas of focus:

1. Architectural/structural/design
2. Attitudinal/social
3. Emergency planning
4. Information/communication
5. Physical environment
6. Sensory (lights, smells, sounds)
7. Service
8. Systemic/policy/procedure
9. Technology

The online survey will take approximately 7-10 minutes and was designed with accessibility in mind. However, we recognize that not all people access information in the same way.